Quality Assurance Program

Last Updated: 28 February 2009

ANSOL, Inc. embeds Quality Assurance from inception and throughout every phase of our projects. The ANSOL Task Order Manager for a given delivery order serves as chair of weekly (or as needed) Product Delivery IPT that serve as the as quality assurance working group for that project. CCIP Plan Managers (NS01) and Task Leads (NS02) prepare their deliverables and present these to the IPTs for review and markup. The IPT reviews contractual deliverables (referenced in the relevant PWS) and makes any necessary corrections prior to delivery to the Government. An administrative tickler is used to track key issues with respect to quality and to ensure milestones are achieved. The ANSOL TOMs will request monthly (or as needed) meetings with the Government to review progress and status of milestones, deliverables and cost performance.

The primary methods of assuring the quality of services are appropriate advance planning, assignment of sufficient qualified staff resources, provision of appropriate tools, and establishment of rigorous program and project management techniques. Further, our collaborative method of developing detailed work plans for specific tasks will help assure the quality of support provided on each project task we conduct in support of the Warfare Centers, throughout all seven zones. In short, quality is not an “add on”— it is integrated into every phase of the project.

ANSOL’s quality management approach is designed to prevent, reduce, or eliminate problems that might compromise ability to perform on time, within budget, or according to the task order requirements. Our approach includes:

• Developing a Quality Assurance Program for the contract;
• Establishing and monitoring metrics for project objectives;
• Establishing quality management processes that include monitoring and assessing performance;
• Coordinating with the government stakeholders to establish quality objectives by deciding the scope and frequency of quality assessments and reporting policies;
• Coordinating with other contractors regarding quality management; and
• Conducting periodic and Product Delivery IPTs.

Quality Assurance promotes the delivery of reliable, complete, and accurate work products by minimizing the transmission of errors through Quality Planning, Quality Control, and Quality Improvement processes. ANSOL’s approach to providing Quality Assurance establishes quality controls during the entire lifecycle of a task.